Product Enquiries

Instructions will typically come with your fixing pack or attached to the product - If you are missing your instructions, the quickest way to find them would be to check the product page on the website as they may be available near the short description...
This can vary from suppliers but the majority will be Northern European mixed softwoods, this can mean species including Spruce, Larch and Pine.
You can find this information below the image of the product you are viewing or on the right side of the product page you can view Dimensions & Specification information. For garden buildings, a line drawing with the dimensions is also provided. ...
Unfortunately, we do not have a showroom. However, all of our products with full details can be viewed online.
We have a wide range of sizes, you can filter by product and size on the website. Please note that we only stock the sizes indicated on the website.
The majority of our wooden sheds and plastic sheds come with a floor. However, there are a few models which do not. Please check each product's details for confirmation or call our customer service team. Our range of metal sheds are supplied without ...
If the space where you are placing your shed is a grassed area, you will require a base. We have a wide range of plastic bases available or a wooden base may be offered as part of the Add-ons for the product. However, a shed can be placed directly on...
In most cases, you can erect the shed so the windows are on either side. Please, however, check the installation guide or call our customer service team for confirmation of this before purchase.
We provide an installation service on most but not all sheds. Please see the Essentials Extras on the product page; installation will be an option where available.
Yes, if windows are indicated as part of the product, the glazing material will be provided.
Dip and pressure treatment are both preservative processes which protect against rot and fungal decay. Mould, on the other hand, is a surface-dwelling fungus. It may cause discolouration but will not cause the timber to rot. The timber used to build ...
Unfortunately we don't sell concrete bases. However, we do supply both plastic and wooden bases. These extras are available to add-on within the product page.
A wooden base is not required if you have a solid level concrete base.
A plastic base consists of plastic grids that slot together and the wooden base consists of wooden slats.
Yes, the felt is included in the price of all sheds.
Yes, the felt has to be fitted once the roof is on.
A solid level base is required, such as paving slabs, concrete or tarmac.
This is not typically advised as the gravel is likely to move and become uneven.
You can build on artificial grass as long as it's level, but you would also need a wooden base underneath the garden building to allow air flow.