FAQ Search Results
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We deliver to the majority of UK postcodes.
Delivery is free in most cases, although this does depend on location, size of order and supplier.
This is dependent on the supplier of the item. Some higher value items are delivered and installed on the same day however the majority of products will be installed after delivery.
You will be contacted within the lead time provided on the product page. If you have not heard within this time, please contact our customer service team here. All manufacturers will advise which date they plan to deliver your product before trying to...
If your order has not yet been delivered and you would like to cancel your order, contact our customer service team as soon as possible before the day of delivery. You should contact us by both telephone (in order to stop the delivery promptly) and in...
Unfortunately, you cannot collect your order. We are not insured to have members of the public on site. Therefore, all orders are delivery only.
If you will not be available on the delivery date provided, we are able to amend this to a later date if more suitable; alternatively, our drivers will be able to leave your purchase with a neighbour or in a safe place with your permission in advance...
All of our Garden Buildings are delivered loose and flat packed with the exception of a few smaller items. Most metal and plastic items are delivered boxed. Our fencing panels will be delivered on a pallet and banded together for ease of distribution...
All of our Garden Buildings are delivered loose and flat packed with the exception of a few smaller items.
All of our products arrive flat packed, we do offer an installation service for most products as a chargeable extra.
Some Forest Garden products qualify for their White Glove service, in which case you will get to choose a convenient day for delivery, you will receive a 4 hour time slot, 2 days before delivery, our friendly driver will deliver the product straight ...
Yes, you can have your order delivered to an allotment if the allotment has a valid postcode. You will need to leave clear instructions for the driver as to where to leave the item if you are not there to accept delivery.
The delivery lead time is visible on the page of the product you are viewing. Installation lead time will vary by product - please contact us for installation lead times.
Unfortunately this is not a service offered by any of our suppliers at present. If you need help to dismantle your current shed or garden building we recommend using the My Builder website.
Yes! We would be very happy to install a Beckwood shed for you