FAQ Search Results

If you have received your item and wish to discuss a return, please contact us as soon as possible. We will be able to discuss any issues and investigate any possible charges (see below). We would also require your cancellation request in writing via...

In certain situations, a charge may be levied for the collection of goods you wish to return. Buy Sheds Direct neither initiates nor profits from any such charges and they are levied at the direct cost for the collection of the goods. If there is a charge...

Unfortunately not, returns need to be in the same condition as they were when delivered.

Yes of course, however there will be a collection charge in these circumstances; please note that the returns need to be in the same condition as they were when delivered.